1. What condition are the books in?

We use standard book grading terms:

• As New — The book is in perfect condition, exactly as it left the publisher.

• Fine/Excellent — Nearly ‘As New’, but may show minor natural ageing or very slight shelf wear.

• Very Good — Gently used, with some signs of handling, but no tears or major flaws.

• Good — A well-read copy with visible wear, but complete and intact.

• Fair — Worn, with possible missing elements like endpapers or title pages, but all main text and illustrations are present.

• Poor — Heavily worn or damaged, but the full text is still there. Best suited as a reading copy.

2. Do you post internationally?

Yes, we do.
Please contact us at hello@urban-artefact.co.uk for international shipping rates to your location.

3. What are the UK postage rates?

All UK orders are sent via Royal Mail Tracked for secure delivery. Shipping costs are calculated at checkout.

4. Do you charge VAT?

No — books are VAT-exempt in the UK, and we do not charge VAT on our sales.

5. I’m looking for a specific book — can you help me source it?

Yes. If there’s a title you’re after that isn’t listed on the site, just get in touch — we may be able to source it for you.

6. Do you offer gift wrapping and direct delivery?

Yes — we offer gift wrapping and can send directly to the recipient. This service is available for an additional £5. Please email us if you'd like to add it to your order.

7. Are the signatures in the books genuine?

Yes. We source all our signed titles from trusted suppliers — often directly from the publisher — and guarantee their authenticity. If you're not satisfied for any reason, we offer a no-quibble refund within 14 days.